Legal

Terms of Service

The basic terms for using ThunderBox to book and manage luggage storage.

Last updated: May 9, 2026

Using ThunderBox

ThunderBox helps travelers find and book luggage storage with local partners. By using the service, you agree to provide accurate booking information and follow partner instructions at drop-off and pickup.

Bookings and payments

Prices, availability, cancellation options, and pickup windows are shown during booking. Payment is processed when a booking is confirmed unless otherwise stated.

Stored items

You may store luggage, backpacks, and similar personal items. Hazardous, illegal, perishable, fragile, or unusually valuable items should not be stored through ThunderBox.

Partner locations

Partners are independent businesses that provide storage services through the ThunderBox network. Availability, hours, and capacity may vary by location.

Service changes

We may update features, pricing, policies, or these terms as the service evolves. Continued use of ThunderBox after updates means you accept the revised terms.